SHIPPING & HANDLING – ERICDU

SHIPPING & HANDLING

According to the different goods, the delivery route is divided into local Amazon warehouse delivery and overseas factory delivery.

The shipping time of Amazon warehouse is 2-6 days.

The shipping time of overseas warehouses is as follows:

Due to the Covid-19 Pandemic our verseas warehouses shipping times have increased to 7-18 days on average.

We are proud to offer shipping services that currently operate in USA, Canada, United Kingdom, and Australia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Do you ship worldwide?
Yes, we ship internationally to all countries across the world.

How long does it take for an order to arrive?
This depends on the product ordered please use the below table as reference for Shipping to your Country. Please keep in mind that the order processing process requires a total of 1-3 working days (Monday to Sunday). Although in most cases, we will ship the goods on the next working day, please refer to the delivery time of different countries/regions in the table below.

Full Shipping & Delivery Process
Our main value at ERICDU store is our customer’s satisfaction. Therefore, for your best convenience we created an ultimate one-stop shop where you can find everything imaginable at the best prices on the market. In order to be always responsive to your needs and preferences, we source from numerous warehouses that are responsible for different categories of products at our online store.

For this very reason there might appear a partial delivery of your order in case you purchased multiple items stored in different warehouses.Your order delivery consists of two stages:

Order Processing: On this stage we verify your order as well as check the quality of the products and pack them in a reliable manner. Our logistics center receives your package within 24 hours after you placed your order at our store.

Afterwards, we will need 1-3 days in order to process the purchase and organize the shipping to your location.

Order Shipping: Within this stage the items you purchased at ERICDU are being transported from our warehouse to the final destination you indicated while placing the order.As soon as your order is processed and sent from the warehouse, your items will be shipped to you.

As a general rule, it usually takes from 7 up to 15 business days to deliver your order within the USA/Europe, however, don’t worry if it takes longer your destination might be in a quite remote area. As for international shipping, the delivery can take from 10 to 30 working days: keep in mind the customs clearance and numerous import regulations may further delay your delivery.

Country Shipping Timeframes
United States 7-18 Business Days
United Kingdom 7-18 Business Days
Australia & New Zealand 10-18 Business Days
Canada 12-25 Business Days
Western Europe 7-18 Business Days
Rest of the World 10-25Business Days

 

Nevertheless, if you did not receive your purchased items within 30 working days from the moment your placed the order, our support team will refund your order and do their best to prevent further shipment issues.If you have any questions, or you faced a problem with your order placement or shipment, please contact our specialists at juyouchengus@gmail.com. Our expert team will find the best-fitting solution for any kind of issue!